Got a letter through the post this very morning from Sutton council saying they've accepted our claim and Emily will be provided transport to and from school.
This is terrific news and takes a burden off Sue's and my shoulders. However, we're not out of the woods yet. We need to ensure the eventual times work for Helen or we're going to still be in trouble as the paperwork provided clearly states they can't really change the times the child is picked up as the school run works pretty close to the bone.
Fingers crossed we get over this last remaining hurdle then.